CONCRETECOMMERCIAL CONTRACTORS
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PROJECT HELP

Help with your project.

Contact our team about your project, account, or contractor application. No account is needed to send a message.

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How can we help?

Tell us what you need help with. You can send a message without creating an account.

Include a project reference if you have one. Please leave out passwords, verification links, and confidential documents. Your message goes to our support team. Privacy notice

What do you need help with?

You can start a new request, check an existing project, or manage contractor participation below. Use the contact form above if you need help finding the right next step.

Find a contractor.

Describe your commercial project. It is fine if you do not know the exact service yet.

Start contractor request

Get an update.

Open your project to see reviewer updates, suggestions, and contractor replies.

Open my workspace

Manage an application.

Apply as a contractor, read review feedback, or update your participation.

Contractor applications

Respond to an invitation.

Review an invited project and continue the conversation with the buyer.

My project invitations

Where can you find project updates?

You can find project updates in your workspace’s Project activity and contractor shortlist. Open the request to see its status, the assigned reviewer, and the next action when recorded.

My request is waiting for a response.

Use Ask the reviewer for an update in your shortlist. If no suitable participating contractor is available, the reviewer can explain the outcome there. Response times are not yet established.

I need help with a contractor conversation.

Open the approved introduction to ask a question, discuss a site visit, or review a proposal. Both parties still need to agree to any appointment. Your private comparison notes are kept separate from the shared conversation.

I want to check email alerts.

Open Project activity to see your email-alert availability and preferences. Enabled emails link to your account without including private project details. Contractor application decisions are available in the application portal.

How do you control project sharing?

You control project sharing by choosing the copy sent to the reviewer and approving each contractor introduction.

Does saving a project send it to contractors?

Saving a project does not send it to contractors. A shortlist request shares the selected copy with your reviewer; each contractor needs a separate buyer-approved invitation.

What if my project changes?

If your project changes, edits do not replace a previously shared copy. Close the existing request and create a new one when you are ready to share the updated scope.

Can I end contractor access?

You can revoke an individual invitation or close the request. The buyer and reviewer retain the record; previously downloaded copies cannot be recalled.

Read our contractor review process